SolaX Power Aus Pty Ltd - LG S/A Gen2 Home Energy Storage System (ESS) Batteries
Published 30 March 2022
Product
Additional advice from the ACCC dated 27 May 2024: On 17 May 2024, the ACCC accepted an enforceable undertaking from LG Energy Solution to take actions to protect consumers from risks posed by these recalled LG batteries. The commitments made by LGES extend to the batteries listed in this SolaX recall. Consumers should immediately shut down affected LG batteries until remedied, and should contact LGES or SolaX to register their contact details, if they have not already done so. Additional advice from the ACCC dated 22 November 2023: The Assistant Treasurer has issued a Safety Warning Notice that contains information about the risks involved with the LG batteries affected by this recall and advises consumers to immediately shut down affected LG batteries until remedied. This recall notice was updated in February 2023 with additional instructions and remedies for consumers. LG S/A Gen2 Home Energy Storage System (ESS) Batteries are installed as part of a residential energy solar system, which allows owners to capture and store energy from solar panels. The affected LG batteries were supplied either separately or installed in residential solar energy storage systems SolaX’s X-cabinet, PowerStation and Opal Storage. These batteries are also recalled by LG Energy Solution Australia Pty Ltd. For more information on this recall, visit https://www.lgessbattery.com/au . Identifying features description Affected LG batteries have model numbers LG S/A Gen2 1P (EM048063P3S4) and LG S/A Gen2 2P (EM048126P3S7). Each battery is marked with a unique serial number, which can be used to identify affected batteries.
Why it was recalled
The affected LG batteries may overheat and catch on fire.
Hazard
If a battery overheats, it may catch on fire and cause injury or death and/or damage to property. Incidents have occurred and caused damage to property.
Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.