AUSTRALIAN PRODUCT RECALL

Selected Behind-the-Ear Hearing Aids

Published 26 September 2019

Product

Behind-the-ear hearing aids Multiple models and serial numbers serviced between 14 August 2019 and 5 September 2019 See attached list of models and serial numbers ARTG 121206, 174580, 314241, 314521, 121207, 173226, 314440 & 314441

Why it was recalled

A software error in the service and repair tool may have altered the specifications for sound amplification, presenting a risk to the user's residual hearing.

Hazard

Longer exposure to mid to high level sound environment could temporarily or permanently affect or damage the user's residual hearing.

Read the official notice ↗

Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.