AUSTRALIAN PRODUCT RECALL

Santa Cruz Heckler 9 e-bike with interchangeable 720W lithium-ion battery

Published 28 May 2025

Product

Recall updated on 14 May 2026: added information that incidents resulting in serious injury and/or property damage have occurred. Santa Cruz Heckler 9 e-bikes with interchangeable 720W lithium-ion batteries. “SANTA CRUZ” is printed on the sides of the downtube of the bicycle frame, “Heckler” is printed on the top tube of the frame and on the inside of the left chainstay.

Why it was recalled

Santa Cruz Heckler 9 e-bikes with interchangeable 720W lithium-ion batteries may short-circuit and cause a fire.

Hazard

Risk of burn injuries and damage to property if the battery catches fire. Incidents resulting in serious injury and/or property damage have occurred.

Read the official notice ↗

Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.