mySugr Bolus Calculator App (on Android)
Published 24 November 2021
Product
mySugr Bolus Calculator App (on Android) Product code: 00000000039 Version 3.0 ARTG 319980 (Roche Diabetes Care Australia Pty Ltd - Clinical data collection/management information application software)
Why it was recalled
When multiple devices are used on one account and certain changes in setting are made, a software bug on an Android device may cause the app to recommend an incorrect insulin reading.
Hazard
The incorrect settings can lead to users receiving incorrect insulin dose recommendations, which could result in blood sugar levels being too low (hypoglycaemia) or too high (hyperglycaemia).
Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.