AUSTRALIAN PRODUCT RECALL

Hollowtech cranksets for certain Shimano Ultegra and Dura-Ace models

Published 29 September 2023

Product

11-speed bonded Hollowtech II road cranksets, suitable for certain Ultegra and Dura-Ace models. Ultegra: • FC-6800 • FC-R8000 Dura-Ace: • FC-9000 • FC-R9100 • FC-R9100-P Manufactured between 1 June 2012 – 30 June 2019. A 2-letter manufacturing code is stamped on the inside of the crank arm. Please see attached list of affected part numbers and manufacturing codes.

Why it was recalled

The bonded crank parts can separate and break, causing the crank arm to separate from the main crank arm-body.

Hazard

There is a risk of a fall or crash if the crank arm separates. At the time of publishing, Shimano has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.

Read the official notice ↗

Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.