EN1223S Water-Resistant Pendants & EN1233S Single Button Pendants
Published 15 July 2016
Product
EN1223S Water-Resistant Pendants and the EN1233S Single Button Pendants and associated hardware and technology are used in connection with professionally installed and serviced health and/or security monitoring systems in licensed senior living facilities, commercial buildings and in limited instances, luxury residences. The devices are designed to allow users to send an alarm for the purposes of requesting assistance from a designated responder (e.g. nurse, security guard, or other person qualified to provide assistance). Identifying features description EN1223S Water-Resistant Pendants - Date Codes on Printed Circuit Board Label Inside Device - 16071 (with corresponding Carton Date Code 16075) - Date Codes on Printed Circuit Board Label Inside Device 16077 16080, 16081 (with corresponding Carton Date Code 16083) EN1233S Single Button Pendants - Date codes on Printed Circuit Board Label inside device - 16072 (with corresponding Carton Date Code 16073)
Why it was recalled
Incorrect programming means that the products are not operating as intended and the affected pendant products will be unable to send an alarm upon activation of the button press mechanism; therefore cannot elicit a response from a designated responder.
Hazard
If an alarm is unable to be sent or is not received there is the potential for the call from the user to go unattended and this may place the user at risk of harm.
Source: Product Safety Australia. RecallMatch AU provides a screening summary and is independent of the ACCC.